At Nurture Law Pty Ltd [ABN 31 650 439 204] (we, us or our) we are committed to being transparent about how we use Artificial Intelligence (AI) tools in our business operations. Where AI is used, we strive to use it ethically, and in accordance with Australian law and best practices. This policy should be read in conjunction with our privacy policy, which outlines how we handle personal and sensitive information.
Use of AI tools
At Nurture Law, we may use trusted AI tools and platforms to support the delivery of our legal and administrative services. These tools may assist our team with tasks including, but not limited to:
- drafting written content such as emails, articles, presentations, reports, and marketing materials;
- assisting with document formatting, editing, summarising, and proofreading;
- automating administrative workflows and internal processes;
- supporting legal and non-legal research and information gathering;
- enhancing client communication and customer service experiences; and
- improving operational efficiency and innovation within our practice.
Any use of AI is subject to appropriate human oversight and professional judgment. We do not rely on AI to provide legal advice or to make autonomous decisions regarding clients, legal matters, or individuals without review by a qualified member of our team.
We take reasonable steps to ensure that any AI tools we use are reputable and used in a manner consistent with our professional obligations, including duties relating to confidentiality, privacy, and data security.
While AI can assist with efficiency and productivity, all final work product and advice provided by Nurture Law is reviewed by a human professional.
Who does this policy apply to?
This policy applies to all employees, contractors, consultants, and other individuals or entities who use AI systems that are provided, authorised, or approved by Nurture Law.
It applies to the use of current and emerging artificial intelligence technologies within our operations, including but not limited to:
- generative AI tools used for drafting, summarising, or content creation;
- machine learning technologies used for data analysis, automation, or workflow optimisation;
- AI-powered software applications and integrations; and
- AI tools used to support client communication or customer service, including chatbots and virtual assistants.
For the purposes of this policy, “AI” refers to technologies capable of performing tasks that would typically require human intelligence, including generating text, analysing information, identifying patterns, making recommendations, or automating processes.
This policy applies only to AI tools and systems that are directly used, authorised, or controlled by Nurture Law. It does not apply to artificial intelligence technologies independently used by third-party service providers unless expressly stated.
Safeguarding your information
Nurture Law complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and our professional obligations relating to confidentiality and the protection of client information.
In certain circumstances, approved AI tools may be used in connection with confidential, personal, or sensitive information where this is necessary to assist in the delivery of legal services or internal operations. Before using any AI tool for this purpose, we undertake appropriate due diligence regarding the provider’s privacy, confidentiality, security, and data handling practices.
We take reasonable steps to ensure that AI tools used within our practice have appropriate safeguards in place to protect client information and reduce the risk of unauthorised access, disclosure, or misuse.
Where appropriate and practicable, information used in connection with AI tools may be de-identified, anonymised, or limited to the minimum information necessary for the relevant task.
We seek, where reasonably possible, to use AI tools and providers that do not use client information to train public or third-party AI models without authorisation.
All outputs generated using AI tools are subject to human review and oversight. AI tools are used to assist our team and do not replace professional legal judgment or advice.
Accuracy and reliability
While AI tools can assist with generating ideas, summaries, and draft content, they may produce inaccuracies, incomplete information, or unintended results. Any work product generated or assisted by AI is subject to review and oversight by an appropriately qualified member of our team before it is relied upon or used externally.
Nurture Law remains responsible for all legal services, advice, communications, and business decisions, regardless of whether AI tools have been used to assist in the process.
Transparency
We aim to be transparent about our use of AI where appropriate and where required by law. For example, we may inform individuals when they are interacting with an AI system (such as a chat bot). If you would like more information about our use of AI or whether it has been used in delivering services to you, please get in touch using the contact details below.
Fairness
Nurture Law is committed to using AI responsibly, ethically, and in a manner that supports fairness and non-discrimination.
We take reasonable steps to identify and mitigate potential bias, inaccuracies, and unintended impacts associated with the AI tools and systems we use. Human oversight remains an important part of our decision-making and service delivery processes.
Prohibited uses
We will not use AI for:
- unlawful activity;
- discrimination based on protected attributes (for example, race, gender, religion);
- generating or spreading false or misleading information with the intent to deceive;
- infringing intellectual property rights;
- creating deepfakes or manipulating media in harmful ways;
- creating or using biometric surveillance systems (like facial recognition) without lawful authority or consent; or
- automated decision-making with significant legal or personal effects, without appropriate human oversight, where prohibited by law.
Monitoring and review
We will monitor how AI systems are used to ensure compliance with this policy. This policy will be reviewed and updated regularly to reflect changes in technology or legal requirements.
For any questions or notices, please contact us at:
At Nurture Law Pty Ltd [ABN 31 650 439 204]
Email: kelly@nurturelaw.com.au
Last update: 22 May 202